Shipping Policy
At Looc Cool, we strive to provide our customers with a seamless shopping experience, and we are committed to delivering your orders as quickly as possible. Please read the following shipping policy for more information:
Shipping Timeframe:
- All orders are processed within 2-3 business days from the date of purchase.
- Due to the international nature of our business, please expect your order to arrive within 14-16 business days after shipment. Shipping times may vary depending on the destination and local customs.
- You will receive a tracking number as soon as your order is shipped so you can monitor your package's journey.
Free Shipping:
- We offer free shipping on all orders due to our partnership with trusted logistics providers, who cover certain shipping charges. This allows us to pass on the savings to you, making your shopping experience even more affordable.
Customs & Import Duties:
- Please note that all international orders may be subject to customs duties and taxes, which are the responsibility of the customer. The customs process can sometimes cause delays beyond our control.
Delivery Delays:
- We do our best to ensure timely delivery, but please note that unforeseen delays can occur due to customs processing or other circumstances. In case of such delays, we ask for your patience and understanding.